Frequently Asked Questions
Everything you need to know about styling your home with Www.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and scheduling.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.
Are your wood products sustainably sourced?
At Www, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
Do you offer assembly services?
Yes, we offer professional assembly for an additional fee at checkout. If you select White Glove Delivery, assembly and packaging removal are included automatically.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your status by logging into your Www account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Klarna for larger home investments.